Frequently Asked Questions

We know you have some questions you need answers to.
Here are some of the questions you might have in mind.

Contact us if you need more information.

 

 

What is the Redbox Easyweb?

It's an all-in-one budget website system for you to go online fast. You get to control, update and manage your own website even if you don't know any HTML.

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What are the advantages of using Redbox Easyweb?

It's convenient, easy and saves you money. The all-in-one package means you'll enjoy easy convenience because we'll register for you your domain name, help you set up the web hosting, configure your email addresses and pre-design the website for you. You can quickly and easily update your website any time, any where on anyone's PC or laptop. Plus you don't need to download or install anything in your computer. It's all online. You are in full control of your website because you can make changes to your website any time you want to without having to go through a webmaster.

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How much does the Redbox Easyweb cost?

The Redbox Easyweb all-in-one website system is priced at RM 599 per year. That's it. No hidden fees. Just one flat fee for the website, web hosting and domain name.

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What do I get when I buy your Redbox Easyweb Website?

Each Redbox Easyweb comes with:

  • Domain name (.com/.net/.org)
  • Web hosting (100 Mb)
  • 3 email accounts
  • Up to 100 web pages
  • 1 photo album
  • 1 contact form
  • Custom-designed website header
  • Ongoing help and support
  • Video tutorials
  • Email guidance

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Do I need to know HTML to use your Redbox Easyweb?

No, the Redbox Easyweb is designed for people who don't know HTML. Updating your website is as easy as typing into a Word document! Try our DEMO here.

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Must I download the software to use your Redbox Easyweb?

You don't have to download or install anything in your PC. Your Redbox Easyweb sits on a web server so you can access and update your website to make changes any time you want to, from any where in the world as long as you have an Internet connection.

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What must I have in order to use your Redbox Easyweb?

You need to have Mozilla Firefox as your PC web browser. Mozilla Firefox is similar to Internet Explorer but it is much more secure, safe and user-friendly. Download Mozilla Firefox for free from http://www.mozilla.com/en-US/firefox

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How easy is it to set up my website when I buy Redbox Easyweb?

Very easy! To get your website started, just provide us these 2 items: your company logo (in JPEG format) and minimum 3 digital photographs of your business, product or service. First, we'll design your website header with these materials, unique to your specifications. Next, you type your text and add photos to the website using our special online website editor. You don't need to learn HTML, ever! Just type and save! Changes are immediate so you can see the changes you've made to your website instantly!

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Does Redbox Easyweb Website include web hosting?

Yes, the price includes web hosting because we want you to focus on your business and leave the technical stuff to us.

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Do I get email accounts? How many do I get?

You get 3 email accounts.

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How many web pages can I create using Redbox Easyweb?

You can create up to 100 web pages.

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Can I add my company logo to the website?

Yes, email it to us and we'll add it for you when we design your website header.

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What's a website header?

A website header is the top portion of your website where you place your company logo, company tag line and more. This section is designed for you completely free when you buy the Redbox Easyweb.

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I already bought a domain name. Can I use it with your Redbox Easyweb?

You can use your already bought domain name but there's no rebate.

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How long will it take to insert text and photos to my website?

It depends on you. Once we set up the website for you, you can start typing in content and putting in photos. If you have all your materials and information ready, it should take no more than 5 to 7 days for initial website setup on your part. Of course, off and on you should make changes to your website too so it's a work-in-progress really.

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What about re-sizing photographs? How will I do this?

We'll teach you how to resize photos easily and quickly in our video tutorials.

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What about search engine optimization?

Yes, this will be taught in our guided emails too.

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How about help and support?

You can email us any time if you need help or guidance or support. We'll also provide you with our comprehensive video tutorials and step-by-step guidance via email. You'll always have someone to contact if you need answers.

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I see you have some example websites. Are these real websites or just samples?

What you see are real clients here. Many have been users for more than 3 years now. Feel free to email them (their contact details are on their websites) to ask them how easy it is to use our product.

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What if I need more answers? Who can I contact?

You can contact us by phone or email. See our contact information here.

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Can I add ecommerce functions to Redbox Easyweb?

Sure. We have a special ecommerce solution which lets you sell products directly from your Redbox Easyweb.
Contact us to get more details.

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Can I add Youtube videos to Redbox Easyweb?

Definitely.

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Can I add slides to Redbox Easyweb?

Yes, you can. Try slides.com to create some of your own slides to add into your website.

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How do I buy Redbox Easyweb?

Here's how you can buy Redbox Easyweb.

  1. Check if the domain name you want is available. Click here to check.
  2. Fill in the order form below with the domain name you want.
  3. Pay in full (RM599). Our accounts details will be emailed to you.
  4. Items you need to email to us:
    • 1-2 photos for your website header, if available.
      Note: If you don't have your own photos, we'll provide 1 stock photo free.
    • Company logo, if available
    • Your preferred login name
    • 3 email accounts for your website (Example, info@yoursite.com, sales@yoursite.com and johndoe@yoursite.com)
  5. Your website will be ready in 2 working days' time.
  6. View video instructions online to start using your website.
  7. Type in your text and upload your photos.

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